The Hanoitimes - JICA will help Vietnamese agencies equip necessary facilities of the call centers, strengthen the capacity of the counselors.
The Japan International Cooperation Agency (JICA) continues giving support for Vietnamese people who are victims of transnational human trafficking.
On December 14, the organization in cooperation with Vietnam’s Ministry of Labor, Invalids and Social Affairs (MOLISA) held a meeting on the Project for “Strengthening the Operation of Hotline for Counselling and Supporting Trafficked Survivors” (Project Phase II) to last until November 2021.
Representatives at the meeting. Photo: Baodansinh.vn
Within the Project Phase II, the hotline, which will be upgraded into higher level of regional call centers with the operations of a unit in Hanoi, one in Danang city, and another in An Giang province, is expected to enhance the counselling on anti-human trafficking across Vietnam.
Under the second phase of the project, JICA will help Vietnamese agencies equip necessary facilities of the call centers, strengthen the capacity of the counselors, and enhance the inter-agency coordination among the centers.
Accordingly, the hotline operates free of charge 24/7 with expertise from counselors who have a degree in social studies or psychology.
Since being activated in October 2013 to the end of November this year, the hotline 111 received 13,627 calls in total, including 17% calls from relatives and friends of the victims and 4.3% calls from victims themselves.
The project has left special social impacts as the hotline can provide information related to trafficking in persons (TIP).
According to statistics by the Ministry of Public Security showed at the meeting, nearly 3,000 trafficking cases with 4,500 involvers and 7,000 victims were detected from 2010 through the end of September this year.
Seriously, the victims include men and newborns. Women and kids make up 70% of the total victims, according to the police.